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Reservation & cancellation
policies
- Reservation :
Your booking is confirmed by the Hotel – with booking number- either by fax or e-mail and after having received your credit card number and date of expiry – visa,mastercard or eurocard-This deposit is equivalent to 1 night minimum or a total of 25% of your stay when it is over 3 nights.
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- Cancellation
May we recommend you to subscribe a cancellation insurance which provide you a higher security at low cost !!Your cancellation must be send by fax or e-mail and : X we receive it more than 21 days prior to your date of arrival and we refund your deposit less a fixed amount of 30 euros for administrative cost. X we receive it between 21 days and 7 days prior to your date of arrival, loss of your deposit. X we receive less than 7 days prior to your date of Arrival or NO SHOW , totality of the stay is due In any case , if we are able to rent your room again a credit note will be at your disposal valid one year till date of cancellation ( except NO SHOW )
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Shortened
stays : When you decide to leave the hotel without informing the Manager 48 hours prior to the forecasted date of departure :X if your stay is inferior to 3 nights, an extra fixed amount of 1 night is charged on your invoice.ORX if your stay is above 3 nights, the entire cost of your stay is invoiced according to your date of arrival and departure mentioned on the reconfirmation document sent by the hotel.
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- Arrival / Departure
Your room is available at 2 P.m (arrival) and vacated at 11A.m(departure).On request, we’ll do our best to welcome you before 2 p.m or to facilitate your departure after 11 a.m.Don’t forget to let us know your late arrival –after 8 p.m for your entry inside the hotel.
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